Privacy statement

Privacy Policy

The www.fxsmarthand.com takes the protection of personal data very seriously and complies with the regulations of data protection legislation. The following statement provides a detailed overview of how we ensure this protection and what data we record for what purpose.

  1. Data controller
The data controller is FXSmartHand Limited Liability Company (address: Hungary, 8900 Zalaegerszeg, Patkó street 3/3., VAT number: 32422306-1-20, company registration number: 20-09-078997).
  1. The data processed and the purpose of data processing

Personal data refers to identifiable details about an individual's personal or financial circumstances, such as name, address, phone number, username, or billing information. www.fxsmarthand.com collects and stores personal data only to the extent necessary for technical purposes and for creating an order invoice. Under no circumstances are such data passed on or sold to third parties for any other purpose.

Other data or information that cannot be directly linked to your identity, such as your favorite websites, the number of users on a particular page, and the time spent on a page, do not fall under the category of personal data, and the data controller does not link them to personal data. This data is automatically recorded for the purpose of future statistics and supporting improvements.

Use and disclosure of personal data

Data transmission: When data is made accessible to a specific third party.

Third party: A natural or legal person or an organization without legal personality who or which is not the data subject, the data controller, or the data processor.

We use the personal data you provide us solely for the technical administration of the website, "service announcements," newsletters, and creating electronic invoices, in order to respond to your requests, expectations, and inquiries. Your personal data will not be passed on, sold, or otherwise disclosed to third parties unless they are necessary for programming, an internal organizational workflow, fulfilling an agreement outside the organization, or unless you explicitly consent to such activity.

From your personal data, your name and account name will be forwarded to the programmer within the country, so that the software you purchased can work on your commercial account. Your name and account name will be recorded in the program, which is why it is necessary to transmit this information.

When renting or purchasing, or when purchasing/subscribing to other services, you must provide your full name, address, telephone number, and email address.

  1. Data processing

Data processing on the website does not record your personal data, such as your name, address, telephone number, or email address, unless you consent to their recording, for example, as part of an order for registration/purchase/rental, when filling out a questionnaire or requesting information. We will immediately delete your stored data upon your request.

"Cookies," Google Analytics

Cookies Some websites use so-called "cookies." Their primary purpose is to make our presence on the internet more user-friendly, efficient, and secure. "Cookies" are small text files that are stored on your computer using the web browser you are using. Most of the "cookies" we use belong to the so-called "session or work phase cookies." These are automatically deleted when the visit is over. "Cookies" do not cause any damage and do not contain viruses, so they do not pose a danger to your computer. If you do not want "cookies" to be saved on your hard drive, you can avoid this by adjusting the appropriate browser settings.

Google Analytics

This website uses Google Analytics, an internet analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies" which are text files that are stored on your computer and that allow an analysis of your use of this website. The information generated by the "cookie" about your use of the website (including your IP address) is transmitted to and stored on a Google server in the United States. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators, and to provide other services related to website and internet usage. If necessary, Google may also transfer this information to third parties if required by law or if third parties process this data on behalf of Google. Google will not link your IP address to any other data held by Google. By applying appropriate browser settings, you can prevent the installation of "cookies" on your computer. However, please note that if you do this, you may not be able to use all the features of our website.

By using the current website, you agree that Google may process the data collected about you for the aforementioned purposes or to fulfill its obligations.

In the future, you can revoke the permission granted to "Google Analytics" to collect and store data by using the browser extension that can be downloaded from the following link (http://tools.google.com/dlpage/gaoptout?hl=en). Additionally, the website uses anonymous features regarding IP addresses that enable Google to process the addresses only in abbreviated form, fully excluding the possibility of establishing a connection with a specific individual.

  1. Data security measures www.fxsmarthand.com stores personal data on servers belonging to Webmark Europe Limited Liability Company(8900, Zalaegerszeg, Kossuth L. u. 7. 3/10. www.webmark.hu), which are protected by 24-hour physical security and located on the backbone network of the Hungarian internet. As part of the administration of the www.fxsmarthand.com website, we have taken technical and organizational measures to protect your data from intentional or accidental manipulation, unauthorized access by third parties, loss, deletion or alteration. In parallel with technological advancements, we continuously implement security-related improvements and strive to protect our websites from electronic attacks. In accordance with the right to information, you have the right to be informed about the data related to you, its source and recipients, as well as the purpose for which it is stored, at any time. Please send your request to fxsmarthand@gmail.com. Your trust is important to us, so we are happy to answer any questions you may have regarding the handling of your personal data. If you have any questions that are not addressed in our privacy statement or if you need further information on any of the points, please send an email to fxsmarthand@gmail.com.

  1. Complaint handling

Please first contact the data controller and if your problem has not been resolved, you can file a complaint with the National Authority for Data Protection and Freedom of Information against any possible violation by the data controller:

National Authority for Data Protection and Freedom of Information Nemzeti Adatvédelmi és Információszabadság Hatóság
1125 Budapest, Szilágyi Erzsébet fasor 22/C.
Levelezési cím: 1530 Budapest, Postafiók: 5.
Telefon: +36 -1-391-1400
Fax: +36-1-391-1410
E-mail: ugyfelszolgalat@naih.hu

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